He refuses to take the jacket back. This is the whole story: I received the jacket I ordered. I wore it for one day. I ripped in several places because of poor stitching and thin and weak polyurethane material. I requested an exchange for another jacket from the vendor. I thought it was a defective unit. He agreed and collected the first jacket and sent me another one. Again, I wore the second jacket for one day and to my surprise, it ripped in several places again. The same spots, along the seems, around the patches. I requested refund by email. He ignored me. I had my Korean colleague call him and email him in Korean asking for a refund. He has refused. His reason for refusing the refund is because he said I wore it and he cannot issue a refund on a worn item. This is ridiculous. I wore the jacket for one day and it ripped. I asked the vendor: "If you purchased a jacket from a store and wore it for one day and it ripped in several places, would you expect a full refund?". The jacket is complete garbage that cost me 115 000 WON. The jacket is not even worth 1000 WON. These jackets should be pulled off the shelf and he should not be selling them. I am a regular customer on GMarket and will continue doing business with you if you help me out. I will return the jacket if he agrees to give me a full refund. Regards shop information: Name 피케이상사 Representative 최문숙 Add. 충북 증평군 증평읍 장동리 801 Cell. 010-****-**** 댓글1
구입하신 쟈켓의 환불이 이뤄지지 않아 정말 속상하시리라 생각합니다. 소비자분쟁해결기준의 의복류에 대한 보상기준은 봉제불량, 원단불량(제직불량,세탁 후 변색, 탈색,수축등), . 부자재 불량(단추,지퍼,심지등), 치수(사이즈)부정확, 부당표시(미표시 및 부실표시)및 소재구성 부적합으로 인한 세탁사고 등에 대하여는 먼저 수리를 받고 수리가 불가능하면 교환을 받으며 교환이 불가능하면 구입가 환급이 가능하다 정하고있습니다. 다만 청약철회기간이 지났거나 착용을 하신 의류의 경우 업체에서 초기불량을 인정치않아 교환,환불을 거부할 수 있습니다. 모쪽록 건강한 저녁시간 보내시기 바랍니다.
